- Contact customers to secure shipping orders as an inside salesperson.
- Respond promptly to customers’ inquiries.
- Handle and resolve customers’ claims.
- Coordinate with overseas agents in handling shipments, checking rates, solving claims.
- Dealing with shipping lines, co-loaders, sub-contractors to obtain best buying rates.
- Gathering market and customer information, and feeding future buying trends back to employer.
- Attending team meeting and sharing best practice with colleagues.
- Report to Office Manager, Director of Business Development and BOD members as required.
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